Help center
Frequently asked questions
Quick answers about internet packages, installation, billing, support and your connection.
Yes. The sample plans are configured as unlimited internet plans. Update this answer from Admin if your policy is different.
Yes. The sample plans are configured as unlimited internet plans. Update this answer from Admin if your policy is different.
Installation time depends on coverage and feasibility. Your team can confirm an estimated schedule after receiving the connection request.
Installation time depends on coverage and feasibility. Your team can confirm an estimated schedule after receiving the connection request.
Yes, the website is configured to present 24/7 support. Change this text if your actual support hours are different.
Yes, the website is configured to present 24/7 support. Change this text if your actual support hours are different.
Yes. Customers can contact support to request a package upgrade, subject to service availability.
Yes. Customers can contact support to request a package upgrade, subject to service availability.
Yes. Business packages can be added and managed separately from the admin panel.
Yes. Business packages can be added and managed separately from the admin panel.